Cancellation Policy

Last updated: July 2026

1. Deposit

The deposit paid to confirm your booking is non-refundable, as it covers the costs we commit to on your behalf with hotels, drivers and activity partners as soon as your trip is confirmed.

2. Cancellation By You

• 45+ days before travel: Deposit is forfeited; remaining balance (if paid) is refunded in full.
• 15–44 days before travel: 50% of the total trip cost is refunded.
• 0–14 days before travel: No refund, as accommodation and transport are non-recoverable at this stage.

3. Maldives Resort Bookings

Overwater villa and resort bookings in the Maldives often carry stricter cancellation terms set directly by the resort, which may be non-refundable at any stage. We confirm the specific terms for your resort before you pay a deposit.

4. Postponing Instead Of Cancelling

Where possible, we'd rather move your trip than lose it. If you need to reschedule, let us know as early as you can — we'll do our best to shift your deposit to new dates within 12 months, subject to availability.

5. Changes By Us

If we need to cancel or substantially change your trip due to circumstances beyond our control, you'll be offered a full refund or the option to rebook for alternative dates.

6. Travel Insurance

We strongly recommend comprehensive travel insurance that covers trip cancellation, for protection against the unexpected beyond what this policy covers.

7. Requesting A Cancellation

To cancel or postpone a confirmed booking, email hello@ceyluratravels.com or reach us via our contact page — refunds are processed within 14 business days of confirmation.